Our pricing is changing
New plans take effect on Nov 16, 2026. Here's what this means for you.
What's happening
We're updating our pricing plans and AI credits. The new plans take effect on Nov 16, 2026.
If you're an existing customer
On a paid plan
You get one more full billing cycle on your current plan. Your first renewal after Nov 16, 2026 stays at today's price and credits, and the new pricing applies from the renewal after that.
On the free plan
The new free plan applies from Nov 16, 2026. Until then, everything works as it does today.
Why we're changing
Saney's AI now does a lot more for your business: it reads product photos, answers from your knowledge base, follows your playbooks, labels your conversations, and writes an AI brief of each conversation. Our current plans were designed before these features existed. The new plans tie credits more closely to how much AI you actually use, so pricing is fairer for every business and we can keep improving Saney for you.
What it means for you now
There are no changes before Nov 16, 2026. Your current plan and credits work just as they do today, and you don't need to do anything.
We've timed this change for after Tihar, so nothing changes during your Dashain and Tihar sales.
What's next
We'll share full details of the new plans by email and on our pricing page by Nov 13, 2026.
Frequently asked questions
Do I need to do anything now?
No. There is nothing you need to do today.
Will my current plan stop working?
No. If you're on a paid plan, your first renewal after Nov 16, 2026 stays at today's price and credits. The new pricing applies from the renewal after that.
I'm on the free plan. What changes for me?
The new free plan applies from Nov 16, 2026. Until then, everything works as it does today.
Where will I see the new plans?
On our pricing page and by email, by Nov 13, 2026.
Who can I contact with questions?
Our team is happy to help. See the contact details below.
Need help?
If you have any questions about the change, get in touch:
Email: info@saney.io
Contact us or visit our Help Center.